Shipping Information
At Laluva, we want to make sure your order arrives quickly and safely. Once your payment has been received, we’ll begin processing your order right away.
ORDER PROCESSING
Please allow 1–2 business days for us to process and pack your order with care. Once your package has been shipped, you’ll receive a confirmation email along with a tracking number so you can keep an eye on your delivery.
Orders placed on weekends or public holidays will be processed on the following business day.
DELIVERY TIME
We ship using reliable courier partners. Please refer to the estimated delivery timeframes below:
- Standard Shipping: Arrives within 5-10 business days
- Express Shipping: Arrives within 5-7 business days (available in select areas)
Kindly note that delivery time may vary depending on your location, courier traffic, or peak periods.
TRACKING YOUR ORDER
As soon as your order is on its way, you’ll receive an email with tracking information. If you haven't received your tracking number within 3 working days after placing your order, feel free to reach out to our support team.
IMPORTANT NOTES
- Please ensure all shipping details are correct before checking out.
- We are not responsible for any delays caused by courier services, incomplete address information, or high-volume shipping periods.
- If your package is marked as “Delivered” by the courier but you haven’t received it, please contact the courier directly. Responsibility for the parcel transfers once it’s been marked as delivered.
NEED HELP?
Have questions about your shipment? We're here for you! Contact us at hello@laluva.com and we’ll be happy to assist.